The importance of technical skills
While it is important to provide Customer service, it is equally important to ensure all service staff in the restaurant and bar have the correct technical skills to perform their duties professionally.
These skills include some of the following:
- Taking an order
- Serving a drink
- Carrying a tray
- Clearing a table
- Carrying plates
- Serving wine
- Serving champagne
- Serving Customers who are visually and hearing impaired
Our service manuals include the above skills and more.