Manuals

Manual Star 001
Manual Star 002
Manual Star 003
The importance of technical skills

 

While it is important to provide Customer service, it is equally important to ensure all service staff in the restaurant and bar have the correct technical skills to perform their duties professionally.

 

These skills include some of the following:

  • Taking an order
  • Serving a drink
  • Carrying a tray
  • Clearing a table
  • Carrying plates
  • Serving wine
  • Serving champagne
  • Serving Customers who are visually and hearing impaired
  • Upselling

Our service manuals include the above skills and more.